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Privacy Policy

Last updated: 09-11-2025
 

1. Introduction

Welcome to the webshop of Rilana Doolhoff. We take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
 

2. Information We Collect

We only collect the personal data necessary to process your order and improve our webshop. This includes:

  • Name and surname

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed via Wix Payments, PayPal, or credit card; we do not store full credit card details)

  • Website usage data (cookies and analytics)

Minors: Our webshop is not intended for children under 16. We do not knowingly collect personal data from children under 16.
 

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders or inquiries

  • Improve our website, products, and services

  • Comply with legal obligations (e.g., accounting and tax purposes)
     

4. Cookies

Our website uses cookies to enhance your experience:

  • Strictly necessary cookies are always active and required for the website to function.

  • Optional cookies (marketing or analytics) are only used if you consent via the cookie banner.

You can manage your cookie preferences at any time.
 

5. Sharing Your Information

We do not sell or share your personal data with third parties, except when necessary to:

  • Deliver your order (shipping companies)

  • Process payments (payment providers)

  • Comply with legal obligations
     

6. International Orders

For customers outside the EU (e.g., Japan), please note that import taxes, duties, or fees may apply. These costs are the responsibility of the recipient.
 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to certain data processing activities

To exercise your rights, contact me via email or Instagram: @Rilana.Doolhoff.
 

8. Data Retention

We retain your personal data only as long as necessary to process your orders and comply with legal obligations (e.g., accounting and tax laws).
 

9. Contact

If you have any questions regarding this privacy policy, please contact me.

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